Use case · UX Research

See whether people can actually use it.

UX research at Klymeo is task-based: participants get a concrete task, the AI moderates the interview and probes the why — meanwhile Klymeo quietly measures behaviour (clicks, scrolling, time, friction) and assesses whether the task was completed against your success criterion. Purely behavioural, no biometrics.

Best for: Product, UX and design teams who want to know — before rolling out — whether a flow, prototype or concept actually works, not just whether people like it.

Example evaluation

What the participant sees

Your task

Find the notification settings in the app and turn off the weekly summary.

Noted: task completed ✓

What you get as a researcher

Usability-Ergebnis

Success criterion: Participant opens the notification settings and saves the change.

Outcome
Completed
Time on task
73 s
Clicks
12
Friction points
1
AI assessmentcompleted · 88%

Illustration of the real usability evaluation — no real participant data. Purely behavioural, no emotion or biometric analysis.

How UX Research works

From the task to an evidenced usability result.

Four connected steps — from the defined task to the server-computed result. Recruited by link, your own pool or a panel, with no moderator.

  1. 1
    Set up

    Define the task & success criterion

    Live

    Set a concrete task in the study and describe what makes success measurable. The success criterion stays researcher-side — participants only ever see the task itself.

  2. 2
    Run

    The participant completes the task

    Live

    The task appears as a card beside the AI interview. With consent, Klymeo records the interaction — clicks, scrolling, dwell time — and the person explicitly marks “done” or “couldn't” at the end.

  3. 3
    Measure

    Behaviour & success — computed server-side

    Live

    Klymeo computes server-side: outcome, time on task, click count and friction from rage-clicks. An AI verdict additionally assesses against your success criterion — separate from the behavioural signal, never overriding it.

  4. 4
    Analyze

    Usability result per session & study

    Live

    A result card per interview; across the study a success rate with average time, clicks and friction rate — aggregated only once there are enough sessions, never traceable to a single person.

Evidenced, not guessed

What UX Research delivers, concretely.

Every capability works on real behaviour from real people — from the task to the aggregated usability result.

Live

Task & success criterion

Define a concrete task and its success criterion. Participants see the task as a card in the interview; the criterion stays researcher-side.

Live

Behavioural signals, computed server-side

Clicks, scrolling and time on task are captured quietly during the interview and distilled into metrics server-side — not estimated by the model.

Live

Spot friction

Rage-clicks — several rapid clicks on the same spot — are flagged as friction points. A behavioural signal, not affect.

Live

AI success verdict

An AI model assesses from the transcript whether the task was completed against your criterion — as a second opinion in its own field. The authoritative success signal stays behavioural.

Live

Usability metrics per study

Across all sessions: success rate, average time on task, average clicks and friction rate — aggregated above a minimum count, never traceable to a single person.

Live

AI-Act- & GDPR-clean

Behaviour only — no emotion recognition, no biometrics, granular consent. Hosted in the EU, no US cloud.

Ready?

Test whether your flow actually works.

Book a demo and see how Klymeo measures task success and friction from real behaviour — evidenced, not assumed.